City of Jacksonville Beach shut down due to ‘information systems issues’

City of Jacksonville Beach shut down due to 'information systems issues'

“Effective immediately, the City of Jacksonville Beach will shut down due to Information Systems issues,” a Monday morning news release states.

The City of Jacksonville Beach announced a temporary shutdown due to “information systems issues,” according to a news release issued just before noon on Monday. Despite the shutdown, emergency services and public safety remain fully operational, and residents are urged to call 911 in case of an emergency.

Several city services are impacted by the shutdown, including the closure of City Hall and Parks and Recreation facilities, including the Tennis Center and Golf Course. The reopening of City Hall remains uncertain, and officials hope to resume normal operating hours soon, with updates provided as the situation develops.

While payments for Beaches Energy Services can be made in person through the drop box at City Hall (checks only) and online at, there may be significant delays in sending or receiving emails with City staff and officials. Waste services will continue as usual, and Public Works Crews and Beaches Energy Crews will operate without disruption.

The Information Services team is actively working to restore services to 100%, although no specific timeline has been provided for the resolution of the information systems issues. The City encourages residents to stay informed by following updates on the situation.